tldr; Reddit generally considers the Xiaomi X20+ a good value with a solid feature set and reliable customer support, though some related X20 Max models have reported issues.
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Best praise vs top criticism for Xiaomi X20+
“Many robots cannot mop with warm or hot water. This is currently a new feature on upright vacuum mop combos. Currently there is only hot water mop washing on most models. The roborock Saros 10 claims to mop with hot water up to 70° and the Saros 10R claims to mop with warm water. I am skeptical of this claim as it doesn’t use a roller mop where it feasibly could live up to this claim. There is the upcoming MOVA Z50 Ultra that can mop with constant 36° water as it has a track type roller mop which makes this claim achievable. Generally, most robot vacuums also do fail when it comes to living up to the hot water mop washing claim. Dreame made models do reach the advertised temperature but it is mainly only for a moment and it’ll usually be washing the mops with lukewarm to warm water In the EU market, I’d recommend Xiaomi as the most cost effective robot vacuum mop combo brand unless you’d like the extra bells and whistles such as hot water mop washing + mop extension where it’ll be better to consider brands like dreame. Most of its combo models are compatible with the anti-tangling dreame TriCut brush. It works well in my home with a long haired corgi and people with long hair. The Xiaomi x20 pro looks rather nice. For obstacle avoidance, please tidy up your cables. Most LDS-only robots are rather stupid when it comes to reflective or transparent walls. I recommend models with good obstacle avoidance if your cat makes messes robots cannot clean and must avoid at all costs. This usually requires RGB cameras. If the best obstacle avoidance is what you’re looking for: Narwal Freo Z ultra or any of their RGB camera enabled robots. It currently seems to have the best (not perfect!) smart cleaning mode. Its strength lies in its good mopping and anti-tangling but sadly not vacuuming. Dreame RGB camera enabled models starting from the X30 Ultra and onwards. MOVA is a subbrand of dreame so RGB camera enabled robots from the P10 Pro Ultra and newer will perform similarly as it will use the same obstacle avoidance software. Dreame is a rather good all rounder combo robot with the best edge cleaning. Antitangling performance is also rather good. Eufy S1 Pro and other models that will use the “3D Matrix” binocular infrared 3D dToF sensor array. Roborock is also a good all rounder with the easiest app to use but it will not be as good avoiding obstacles such as cables and pet messes compared to other brands, especially on carpets. For self cleaning: Dreame/MOVA models with the AceClean dryboard where water jets are used to clean the mops. The x50 ultra will be best at self cleaning including cleaning its own filter when autoemptying but it is currently outside your budget. > dreame models that use the self driven wipers on the mop washboard ≈ roborock models using a mop washboard with motorized wipers ≈ NarWal’s mop washboard where they flush the washboard with water before and after washing the mops.”
“Does it have any additional features Xiaomi doesnt? I have Xiaomi X20+ and it works just fine. I dont know what obstacles avoidance with better sensors everyone talks about since Xiaomi doesnt have any problems with it I was thinking about Roborock before I bought Xiaomi and I turned down it because I dont like how it looks. Black one is big no-no for me, white one isnt fully white. Access ramp also looks much longer(I dont know exacly whether it really longer) and I decided go with Xiaomi. Totally happy, it does everything I need Rotating mops simply feels cooler”
327 Reddit opinions analyzed • Last updated 2/24/2026