Eufy X10 Pro Omni

“I returned my second Eufy X10 and I really think that machine has design flaws which cannot be fixed with software updates. I liked the customer service though, they were excellent in arranging a refund. I moved to a mid-segment in Roborock (Qrevo Pro), since I had a positive experience with an older robot before. The app and the cleaning performance is much better than Eufy. For example there is has an option to vacuum carpets first and then start mopping, or a real DND mode (Eufy ignores DND and resumes a task after charging. It only skips auto-emptying). The app also has almost no bugs, unlike Eufy’s buggy app. However, Roborock’s customer service is not known to be very good and its object avoidance is worse than Dreame. Narwhal Freo Z has good object avoidance, but Freo X lacks auto emptying. Both Dreame and Narwhal have bad customer services per user comments. If you are in the US, I would get a Roborock or Narwhal from Costco unless the model you want is not available. I got Qrevo Pro from Amazon for $650 during Prime Day sale, but Costco doesn’t sale this model. They have Qrevo MaxV, but that is much more expensive. They sell Freo Z, but that is also very expensive.”