tldr; Older budget model. Was a solid performer in its day but modern robots have surpassed it. Still works fine for basic cleaning.
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Best praise vs top criticism for Eufy RoboVac 30C
“Go for the one that also has mop functionality. You won't regret it. Also For $1000 you could get a good robovac with mop.”
“Eufy has very good/excellent customer service. I bought 3 of their vacs and all had minor issues with either the roller throwing error messages (LS60), mapping errors (Omni C20), dripping dirty water tank (E25). In every case, they sent me replacement parts, replaced the unit and then refunded it when it kept having issues (returned it 5 months later), or sent updated parts without much hassle. So when they refunded my purchase of the C20, instead of switching to another brand and trying out a different robovac, I decided to try a newer model (E25). Performance is actually really good minus the dripping here and there, but at least they addressed it with a new part. So yeah, Eufy isn't perfect, but their customer service sure makes up for any shortcomings with their vacs.”
1,152 Reddit opinions analyzed • Last updated 2/24/2026